PLEASE SEE FULL LIST OF POLICIES AND LEGALITIES AT https://sites.google.com/view/adroitcreations/privacy-policy
These terms and conditions govern the use of our website adroit-creations.sumupstore.com and the purchase of products through the website.
If you have any queries about these terms, please contact us using the contact form.
The terms and conditions herein, along with any notices or conditions on other areas of this website, collectively govern customer use of this website. Please note that Adroit Creations may at any time make changes to or remove parts of this website without any liability to customers for such changes. Adroit Creations reserves the right to change these terms and conditions in the future without specifically notifying customers, and continued use of the website or placing orders after such changes shall be deemed acknowledgment and acceptance thereof.
A contract will only come into existence between you, the customer, and us once your order has been processed and dispatched.
When you place an order via this website, you warrant that:
- You are not a minor or otherwise legally incapable of entering into a binding contract.
- The personal details you provide during registration are complete and accurate.
- You are not using a false name or the name of any other person or body which you are not authorized to use.
Placement of an order
When you place your order, you are accepting these terms and conditions, and it is important that you have read them before you proceed with your order.
Cancelling an order
Orders are final.
Acceptance of an order
When an order is placed, you will receive an order confirmation sent to the email address you provided during checkout, containing information about order content and prices.
Delivery
**Shipping and Return Policy**
**Effective Date: 25.03.2024**
**1. Shipping Policy:**
**1.1 Delivery Timeframe:**
Adroit Creations endeavors to process and dispatch orders promptly. Upon acceptance of an order, please allow up to 14 days for delivery within the United Kingdom. In rare cases, delivery may take up to 28 days from the date of order acceptance.
**1.2 Shipping Method:**
All orders will be shipped via a reliable courier service to ensure safe and timely delivery.
**1.3 Shipping Costs:**
UK delivery costs range from £9.99 to £14.99, depending on the size and weight of the order.
**1.4 Order Tracking:**
Customers will receive tracking information via email once their order has been dispatched, allowing them to monitor the progress of their delivery.
**2. Return Policy:**
**2.1 No Refund or Returns:**
Adroit Creations operates a strict no refund and no returns policy once a sale is made. All sales are final, and products are sold as seen.
**2.2 Exceptional Circumstances:**
In the rare event that an item arrives damaged or faulty, customers are required to notify Adroit Creations within 48 hours of receiving the product. Proof of damage or fault may be requested, such as photographic evidence.
**2.3 Contact Information:**
For any queries or concerns regarding shipping or returns, customers can contact Adroit Creations via the following channels:
- Email: adroit.creations@yandex.com
- Phone: 07368280316
**2.4 Resolution Process:**
Adroit Creations will strive to address any issues regarding damaged or faulty items promptly and to the satisfaction of the customer. This may involve offering a replacement product or issuing a refund at the discretion of Adroit Creations.
**2.5 No Return Address:**
Please note that Adroit Creations does not have a physical address for returns. Customers are advised to contact Adroit Creations directly for assistance with any issues related to their orders.
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This Shipping and Return Policy governs the terms and conditions of purchasing products from Adroit Creations. By making a purchase, customers agree to abide by the policies outlined herein.
Liability
We try to provide accurate information on this website but make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters related to the use of this website. It is your responsibility to ensure that your own equipment is protected from viruses or other external factors.
Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and the Consumer Protection Act, 2007, where applicable. Nothing on this website shall affect your rights under applicable law.
Severance
If any of these terms and conditions prove to be void, unlawful, or unenforceable for any reason, such term or condition shall be deemed severed from the remaining terms and conditions, which shall remain valid and enforceable.
If any provision of these terms and conditions is unlawful, void, or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
For our full Legal Terms, please visit www.adroitcreations.co.uk.